MACS Webinar – Introduction to IBM Control Desk, Self Service Portal and Mobile App

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Are these questions that you have asked yourself? Or are you interested in IBM Control Desk?

  • What exactly is IBM Control Desk?
  • Can I have all reports (IT, Facilities, maintenance) in my organization reported via one portal?
  • Is it possible to access and use the Self Service portal mobile?

Then this webinar is perfect for you, learn about all of the following during this webinar!

Webinar content:

Presentation about the Self Service Portal and the mobile app.

  • Self Service Center;
  • Agent Portal;
  • Configuration options;
  • IBM Control Desk mobile app.