“After the implementation, a project team member, provided all users at Carlex Luxembourg with training. Further customised documentation is provided and accessible to those users that have questions. The system is valuable with its quick reporting tools and start centres that push to users exactly what they need. Still the new system is a major change, users need some time to learn to navigate it and get used to it.”

“I did use another system before IBM Maximo on site and it wasn’t used fully as the need for people to use it became difficult as it was hard to use, since we’ve had IBM Maximo everyone is more engaged and can see the benefits of using the system, they can view the Asset information, all the history and what parts are available online, this helps drive efficiencies and ensures the energy to continue to use and record data within the system is high.”

“IBM Maximo is as we want it to be and is fully customised to our requirements. Our different systems, Maximo, Production and Finance, as well as the users talking in the same language. This means that fewer mistakes and errors are made”.