IBM released Maximo 18.104.22.168. This article will discuss the most relevant new additions.
This latest upgrade includes two new work centers, the Administration Work Center and the Manage Inventory Work Center, as well as improvements to the existing Work Management Work Center. This release also includes new functionality for Dynamic Job Plans. Furthermore, the upgrade includes further improvements to functionality and usability.
This new Work Center allows you, as an administrator, to complete administrative tasks. The work center contains a page for Service Request Configuration and a page for Integration.
On the Service Request Configuration page, you can easily add, modify or delete categories for service requests. In the example below, we have added sub-categories to the Meeting Rooms category and added issues for them as well.
If you integrate your Maximo system with other applications, the Integration page allows you to modify message templates and API keys that enable integration with Maximo business objects. These are part of the Maximo Integration Framework.
The Manage Inventory Work Center allows users to manage reservations, issue items, maintain storerooms and manage the item catalog. As the Work Centers are responsive, they are designed to be used on mobile devices with improved ease of use, compared to the Inventory applications in Maximo.
The Manage Inventory Work Center consists of the following pages:
The Work Supervision and Work Execution Work Centers have been improved with new features and improved usability.
The usability of the Work Supervision Work Center has been improved, by reducing the number of steps needed to create work orders. Clicking on the ‘create work’ button in the bottom right corner, automatically opens the Details tab of the new work order, where you can add essential information and save the work order. When creating a work order, QR codes or barcodes can be used to add location data or asset data.
Once the work order has been saved, a number is generated for the work order and further details can be added such as plans, assignments, inspections, comments, and attachments.
Administrators can give technicians the ability to create simple work orders. The work orders created by technicians can also be displayed in a separate tab. By default, technicians are not given this permission and administrator configuration is required.
New subtabs have been added to the Plans tab on a work order. In the subtab Tools, supervisors can add tools to work orders. In the subtab Services, planned services can be added to work orders including additional information.
Before, supervisors were only able to view associated inspections with existing work orders. Now, supervisors can add inspections on the newly added inspections tile on the Details tab.
In the labor tab, crews can be added now as well, besides labor.
Tasks as work orders
If an administrator has enabled tasks to function as work orders, the tasks are displayed as cards, just like work orders. Supervisors can then work with the tasks the same as with work orders.
Log type for comments
Supervisors and technicians can specify a log type for comments, such as client notes, updates, work and appointment notes.
Filters can be used to refine searches for job plans when adding a job plan to a work order.
Start and finish dates
The actual start and finish dates and times can be edited on the work order.
Improved usability in mobile devices
On mobile devices, a button can be tapped to return to the top of the Details tab. Links that open the Work Order Tracking application have been removed on mobile devices.
Work Centers can be configured by Business Analysts or administrators to better match the needs of specific user roles. After going into design mode, the elements that can be configured include header elements, the subheader in Work Execution, the cards that are displayed in panels and tabs and field labels and attributes in those cards, as well as the underlying queries.
In the Design card window, the fields that are displayed on the cards can be configured by dragging and swapping.
This IBM release also includes more technical updates, such as a new setup wizard to guide you to the initial steps to set up a new organization and site, complete with item set, company set and financial information.