Unveiling Excellence: The Defence Infrastructure Organisation and MACS Triumph with TRIRIGA Implementation

The TRIRIGA World Awards honoured MACS and the Defence Infrastructure Organisation (DIO) with the Best Long-Term Journey award at this years TRIRIGA Awards 2024 in Phoenix, Arizona.

Photo 2024 08 07 17 17 25 2

The Defence Infrastructure Organisation (DIO)

The Defence Infrastructure Organisation (DIO) serves as the backbone for defence infrastructure, ensuring that the armed forces have the necessary facilities to live, work, train, and deploy both domestically and internationally. DIO is tasked with planning, building, maintaining, and servicing defence infrastructure. Their comprehensive responsibilities encompass major capital projects, lifecycle refurbishment, utility services, facilities management, training environments, Service Families Accommodation, routine maintenance, and reactive repairs. Additionally, DIO maintains a central register of asset information to aid infrastructure planning and acts as the steward of the defence estate.

TRIRIGA Award-Winning Programme Highlights

Managing one of the largest property portfolios in Europe, the UK Ministry of Defence (MOD) estate spans 900 sites and approximately 96,000 buildings. In 2012, the MOD adopted IBM TRIRIGA as its Infrastructure Management System (IMS), replacing over 150 legacy systems. This phased rollout included Real Estate Portfolio Management, Capital Projects, Facilities Management, Space Management, and Environment Sustainability, integrating with Oracle Finance, DIO CAFM (Maximo), and supply chain CAFM systems to establish a comprehensive asset lifecycle management system.

The TRIRIGA implementation has yielded substantial benefits, including enhanced regulatory compliance, improved accuracy, reduced risk, and streamlined audits. It has significantly optimised asset portfolio management and lifecycle planning across the MOD estate, delivering substantial operational cost savings and better decision-making. Key lessons from this journey underscore the importance of C-Suite sponsorship, aligning changes with business capacity, leveraging out-of-the-box capabilities, early value realization, and proactive user training.

Celebrating Success: A Statement on Winning the Award

“On behalf of the entire team at the DIO and MACS, we are honoured to accept this Best Long-Term Journey (5+ years) Award. This recognition is testament to the hard work, dedication, and collaborative spirit that both our organisations have demonstrated throughout this journey. From the outset, our shared vision has been to achieve excellence and innovation, and this award signifies the successful realisation of that vision. We extend our deepest gratitude to our talented teams whose unwavering commitment and expertise have been instrumental in reaching this milestone.

Over the last 10 years, we have navigated challenges, celebrated successes, and delivered one of the largest TRIRIGA-based Asset Lifecycle Management systems in Europe, that will continue to drive informed decision-making on the Defence estate now and into the future. This award is not just a reflection of our past efforts but will serve as a beacon guiding our future endeavours.

Thank you for this amazing recognition. We look forward to continuing our collaborative journey and achieving even greater heights with TRIRIGA together.”

Alex Brain, UK Operations Director MACS

Join MACS and the Defence Infrastructure Organisation in celebrating this remarkable achievement and witness firsthand the transformative power of strategic collaboration and innovative technology, as we will continue to take you along on this journey with us.

Company Spotlight: MACS

For over three decades, MACS has been at the forefront of digital transformation, empowering asset-intensive industries across Europe and the UK. Specialising in Systems Integration Consultancy, MACS delivers cutting-edge solutions that enhance operational efficiency in sectors such as Facilities Management, Manufacturing, Transport, Oil & Gas, Utilities, and Government. As an esteemed IBM Platinum Business Partner, MACS excels in optimising processes, analytics, and technology to address the complex operational and customer service challenges businesses face today.

Want to find out more how MACS can help transform your organisation? Reach out today, and start your journey to a smart future – info@macs.eu