MACS is pleased to announce that it has received the ISO 9001:2015 certificate. Consequently MACS meets with the international requirements of IS0 9001:2015 for a quality management system.
ISO 9001:2015 focuses on improving customer focus and satisfaction. The standard was used both internally and externally. It determined whether MACS meets the requirements, and expectations of customers, as well as laws and regulation and business-related requirements.
In short the ISO 9001:2015 certification guarantees that MACS’ business processes now and in the future follow the ISO standards. As a result for our customers, it is a guarantee that MACS uses a process based approach and continuously works on improving the quality of their customer service.
Finally, more information about ISO 9001:2015 can be found: International Organization for Standardization: https://www.iso.org/standard/62085.html